U of S | Mailing List Archive | alt-photo-process-l | Re: 7800 scratches on Pictorico

Re: 7800 scratches on Pictorico


Can you describe the scratches?  Which way they run, frequency, which side of the media?
On Feb 25, 2009, at 1:04:18 PM, "Jon Lybrook" <jon@intaglioeditions.com> wrote:

From:"Jon Lybrook" <jon@intaglioeditions.com>
Subject:7800 scratches on Pictorico
Date:February 25, 2009 1:04:18 PM CST
Hi All,

My Epson 7800 has been working like a champ for over a year now, but my 
clients are starting to complain about increasingly more pronounced 
scratches.  There seems to be no amount of dusting and user serviceable 
parts that affect this problem.  Last time I contacted the vendors, 
Epson blames the media and Pictorico blames Epson.

Any suggestions?


Jon Lybrook
Intaglio Editions