Re: Ebay problem?
I'm very aware of what you are talking about, but as you see in my previous email, I have had correspondence on ebay account and their messages are real. I also inspect SMTP header info of this kind of emails. I don't respond to or take action on fake messages. My email system has a very good phishing alert system when suspicious links are present. From: "D. Mark Andrews" <mark@dragonbones.com> Subject: RE: Ebay problem? Date: Tue, 04 Sep 2007 00:33:49 -0700 > Ryuji, > > Are you absolutely certain this message is from eBay? I receive several > messages a week about updating my account and suspension of my account from > "eBay". None of them are from eBay, but imposters who encourage you to log > into a phony eBay account. Once there you "confirm" your personal > information...you see where this is going. Their emails and web sites are > identical to eBay's so it is impossible to tell the difference. > > The ONLY way to confirm that your original message is actually from eBay is > to log into your account and go to the My Messages area. IF, the email you > received is there then it is in fact from eBay. If not, then it is a fake > and you can simply ignore it. Unless, of course, you logged into the fake > site and "confirmed" personal and financial data--that's a problem! > > BTW, as a personal practice, I never use email links to access my eBay or > PayPal accounts. I simply type in the url and log into my account directly. > > If your account is under suspension without cause then I suspect you > unwittingly responded in the past to one of these bogus eBay emails and > provided personal/financial information that was used by an unscrupulous > person on eBay. > > Mark > > -----Original Message----- > From: Ryuji Suzuki [mailto:rs@silvergrain.org] > Sent: Tuesday, September 04, 2007 12:02 AM > To: alt-photo-process-l@usask.ca > Subject: Ebay problem? > > > Hello all, > > This posting is about my current difficulty with communicating > with ebay. The reason I bring this here is because a lot of us > rely on very obsolete and sometimes obscure equipment and > parts, and ebay is an important channel to trade such items. > > I have heard of all sorts of troubles related to dealing with > ebay themselves (not the sellers/buyers on ebay) but this is > something I never realized until I had problems on my > account. For those curious, if you google, you can find > endless number of anti-ebay websites describing all sorts of > troubles they had with ebay. I don't need to be another of > those, so I keep this to a factual summary. > > I made my ebay account many years ago, in late 1990s. I have > used only one account and have sold/bought about 20 times > total since then. I have a very low activity level on ebay, > and my most recent activity is already many months ago. > > Out of the blue, I have this email from e-bay: > > > Dear RS(my ebay handle here) (my ebay email address here), > > > > Your eBay account has been suspended because our records > > indicate that it is associated with the following currently > > suspended account: > > > > XYZ (someone else's ebay handle that I've never had anything > > to do with) > > > > To review the eBay Previously Suspended Users policy, please go to: > > > > http://pages.ebay.com/help/policies/rfe-previously-suspended.html > > > > ***During Your Suspension*** > > > > - You are not permitted to use eBay in any way. This > > includes using another existing account, registering a new > > account, or using any eBay services under any > > name. Accounts or User IDs that are associated with your > > account may also be suspended. > > - Any outstanding seller fees are due immediately. eBay will > > charge any amounts that you have not already disputed to > > the billing method that is currently on file. > > > > Sincerely, > > > > eBay Trust & Safety > > This is unacceptable, since I do not know ANYTHING about the > user XYZ above, never traded with them, or saw anything about > them (until I googled this username after seeing this > email). I wrote back, telling that this appears to be an error > in their investigation, and I requested more careful > evaluation of whatever they have gathered. They replied with > another automated message: > > > From: eBay Customer Support <rswebhelp@ebay.com> > Subject: (a number) Your recent email to eBay's Trust and > Safety Department (another number) > > > Dear Ryuji, > > > > Thank you for writing eBay in regard to your account > > suspension. > > > > We value your concerns and have reviewed your account > > again. However, though we understand that you may not agree > > with our decision, your account will remain closed > > indefinitely. > > > > Your account was found to have the same or similar contact > > information (such as: address, telephone number, name, etc.) > > as the account that you were found to be associated > > with. Due to privacy concerns, we cannot give out the actual > > address, phone number, name, etc. that was found to be the > > same or similar. > > > > To protect the integrity of our site, eBay does not permit > > suspended users to re-register with eBay, or use eBay's > > services under any account name. > > > > eBay reserves the right to suspend new accounts opened by > > anyone in the same household of a suspended user, or by any > > other associates of a suspended user. Based on our records, > > the information you provided to us matches that of a > > previously suspended user. > > > > Thank you for your time. > > > > Sincerely, > > Kit > > > > eBay Customer Support > > I don't know what to say. This is complete nonsense and they > just took up my ebay account for no reason. Furthermore, they > argue that they will remove any other account if I create one. > > Is this a common problem among this community? Is it a > recent trend for ebay to close innocuous and harmless accounts > for no good reason (and reasons that they cannot describe)? > > P.S. I guess people may respond with all sorts of comments, > which I would appreciate, but I will reply only on the portion > that I think is of interest to photographers who use ebay to > trade items. > -- > Ryuji Suzuki > http://silvergrain.org >
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