U of S | Mailing List Archive | alt-photo-process-l | Re: Mac OS X Leopard (Re: new problem)

Re: Mac OS X Leopard (Re: new problem)



Dan,

I agreeā€”Apple's customer service is incredibly good.  I have had very few problems over the years, but when I have had a problem, they were either able to talk me through fixing the problem over the phone or if it was a hardware problem replaced the part free of charge.  The best customer service I have encountered.

The 3800 is my current favorite for digital negatives.

Best Wishes,
Mark Nelson

Precision Digital Negatives - The System
PDNPrint Forum at Yahoo Groups
www.MarkINelsonPhoto.com
In a message dated 2/6/08 12:36:18 PM, fdanb@aol.com writes:


As a sidebar to Apple warranty issues. Two weeks ago my 2.5 year-old iMac started misbehaving (felt like a logic board problem) and Apple's response was, "we're sending you a brand new Intel iMac to replace that G5." Now that's nice customer service. They even covered shipping in both directions.












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