[alt-photo] Re: Transparency Printing Problem

[Rene M Hales]

Jon, Mark, Merek, thanks for your replies.

I only load 1 transparency at a time. I have not tried all the different
loading paths.

There is no problem with the printer grabbing the transparency it is only
during throughput especially about 2 to 3 inches from the bottom/end of the
printing.

Have been in touch with Epson. Looks like they are going to send a
replacement, unfortunately it has to be ANOTHER refurb.

This is the 3rd 3800 used for negative printing in our house and the other
two had NO PROBLEMS loading and printing the Pictorico.

Rene

-----Original Message-----
From: alt-photo-process-list-bounces at lists.altphotolist.org
[mailto:alt-photo-process-list-bounces at lists.altphotolist.org] On Behalf Of
Jon Lybrook
Sent: Friday, September 17, 2010 3:11 PM
To: The alternative photographic processes mailing list
Subject: [alt-photo] Re: Transparency Printing Problem

  Hi Rene,

I'd suggest the problem has to do with the fact that it's a refurbished 
model.  I rarely see flawless performance if a unit comes back from the 
manufacturer labeled "refurb".

Pictorico is great as is the 3800.  If you continue to have trouble 
after trying the techniques Mark and Marek have recommended, I'd suggest 
calling the vendor and ask them to send you another printer that's not a 
lemon.  Don't tell them you're running 3rd party media through it 
however as they will deny any responsibility for the problem as only OEM 
media is officially supported by Epson (and most other manufacturers).

Good luck!
Jon
>>> Date: Fri, 17 Sep 2010 07:50:29 -0400
>>> Subject: [alt-photo] Transparency Printing Problem
>>>
>>> My Epson 3800 had a problem while under warranty and Epson sent me a
>>> new/refurb. When I try to print a transparency (Pictorico) the
transparency
>>> seems to wobble on the trailing edge and smear the ink. It is like it is
>>> moving back and forth in the printer. When it shoots out of the printer
it
>>> is ejected at about a 45 degree angle.

-- 
Jon Lybrook
Intaglio Editions
http://intaglioeditions.com
303-818-5187

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