Kris,
Have you tried the 1 800 292 6137 number, at times most e-mail systems just
don't work. Also remember to call from 6am to 6pm pacific time. Let me know
what happens.
Jan Pietrzak
From: kris <kris@eq-photo.com>
Date: Sat Apr 23 08:01:32 CDT 2005
To: alt-photo-process-l@sask.usask.ca
Subject: OT Freestyle orders & customer service
Hey all--
Just wondering if anyone has experience dealing with customer service
from Freestyle? I have an outstanding shipment (several hundred dollars
worth to Canada), and in trying to get some info, I have yet to hear a
response from them. The two emails I sent are two and one weeks old
already. The shipment itself is now well over a month old.
I realize that there are likely customs delays, but I would appreciate
*some* form of response from Freestyle. Any comments? Should I be patient?
many thanks,
kris
Received on Sat Apr 23 07:33:02 2005
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