Re Scanners

Richard Morris (Richard.Morris@brunel.ac.uk)
Wed, 10 Dec 1997 14:38:08 +0000 (GMT)

I know this is not directly related to the list, but many of you use scanners. Has any one come
across any problems, and solved them, when trying to install both the HP PhotoSmart Scanner (the
one that does negs/slides) and a flat bed, in my case the HP 5P? Umpteem hours on the phone to
the HP help line for Britrain has got me now where. This is largely because the people who deal
with 5P know nothing about the PhotoSmart and vice versa.

I have a PC and Windows 95 and 64MB RAM so that is NOT the problem. The PhotoSmart is
working and the software for the 5P is loaded OK, but I cannot load the Driver disc for the 5P.
Scanners are linked in chain. SCSI board in HP.

Any help gratefully received. Please reply to me personally and don't gum up the list! Thanks

Richard Morris