From: Phillip Murphy (pmurf@bellsouth.net)
Date: 12/05/02-07:09:54 AM Z
Hi Judy,
I know how frustrating computer gremlins can be when they're dancing on your
motherboard.
My suggestion, if you haven't already gone this route, is to lug that box down
to the Apple Store
at Prince and Greene St.'s and have their "genius" look at it. I've found
them most helpful at our local
store when things are amiss. Just a thought.
all the best,
Phillip
Judy Seigel wrote:
> On Tue, 3 Dec 2002, Eric Nelson wrote:
>
> > If my g4 or g3 crashed that much i'd have a serious
> > session w/techtools and the extensions manager, figure
> > out what appz/extensions, etc. cause this, and toss
> > 'em.
> > netscape 7 might be evil as i installed 7 yesterday
> > for s&g's and my boot drive became unreadable,
> > (dreaded flashing file icon at start up). system
> > folder had become unblessed somehow...hmmm. all is
> > well now.
> > if netscape causes you that much trouble, toss it. i
> > sling gigs of files around on my g4 doing video all
> > the time and very few probs. running 9.2.2
> > eric
>
> Eric, if I knew to do all that, would I be sitting here tearing my hair
> out and beating my head against the wall? Except i think that there's a
> curse on this G4 that makes everybody in the line drop 50 points of IQ,
> and all connections turn to stone...and it's not just Netscape... Yes,
> I'm running 9.2.2, or put an "i" in that, and make it ruining, or vice
> versa.
>
> For one example, I spent 3 hours on tech support with Adaptec today, doing
> everything their "expert" could think of to get Netscape, Explorer,
> whatever, whoever, to download the upgrade of their SCSI card, well it was
> a tense session (starting with the fact that they INSISTED I get the
> serial number off the scsi card INSIDE the computer, but all those green
> cards looked alike to me except some were big & some were tiny and NONE of
> them had legible serial numbers, or names, or personalities, or mothers
> and fathers or the milk, even the skim milk, of human kindness), so
> finally they "made an exception" and gave me an incident number, but to
> make a 3 hour saga short (I never did make it to the gym, which didn't
> break my heart as it was 27 degrees F out & I decided I could forgo the
> mile walk), finally on 5th try the thing downloaded, got into my system
> file, etc., and test showed it worked, that is, it would go on sleep &
> wake up without crashing... Trouble is that was only a SHORT sleep. After
> an hour sleep I got a CRASH message, though no real crash (yes, they do
> tease), BUT, something about it destroyed the autosleep -- The phone rang
> & I couldn't get off for an hour, the thing stayed on.
>
> Nearly every day since June has had similar episode. I've spent a great
> deal of time & truly excellent amounts of money on experts, hauled
> the thing to Tekserv (using a lifetime of marital brownie points for the
> several trips by car), of course ripping out the connections for all
> peripherals to get there, and spent 3 days sitting on the bench with their
> bakery take-a-number -- that solved one little problem tho not the one i
> went up there for, which was an error of Apple Tech support which-- FLASH!
> Stop the Press!! -- has got its head up its ass. Hope you will excuse the
> vulgarity, it's been a hard day, month, trimester.
>
> I do not mention the sessions with Adobe about the disappearing Pagemaker
> program, another saga entirely... That was indeed finally diagnosed by a
> local expert, and in case you're wondering, ADOBE DIDN'T HAVE A CLUE, I
> mean not even a shred... I should demand my $25 back but lack the
> strength. Pagemaker still crashes at about 10 minute intervals, but no
> longer disappears. Don't tell me to get Indesign, it causes brain damage
> with red boxes, & my brain is damaged enough.
>
> Maybe the expert at Adaptec picked the wrong driver -- the one Tekserv
> installed was fine (lost in a clean install that didn't solve a different
> problem) -- if I could get through to Tekserv on the phone I'd ask them,
> but 6 hours on hold is my limit... So happy days, I get to speak to my
> friend Carl at Adaptec again tomorrow... He deserves it.
>
> Judy
>
> >
> > > My G4 crashes AT LEAST 10 times a day. However, I
> > > believe that's system
> > > 9, and I believe it's deliberate. I think the
> > > friendly folks at Apple
> > > have deliberately left 9 in lethal state to convince
> > > the miserable and
> > > afflicted that if they throw out all their software
> > > and hardware which
> > > won't work on 10 and get new and take 10, they'll be
> > > fine. (I haven't
> > > heard of anyone with only 10 getting crashes, it's
> > > the two together or 9
> > > alone, IME.)
> > >
> > > I'll add that my late lamented 8.6 only crashed
> > > twice in three years, and
> > > both times it was the Evil Netscape.
> >
> >
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